| i2iAuction
Product FAQ |
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| Q.
What sort of equipment do need in order to use i2iAuction™
video in my eBay™ auctions? |
A.
A computer, webcam and a broadband
connection are all that is required to record your i2iauction
video. You may also use a conventional home video camera,
though an inexpensive ($50 - $100) adaptor is required.
This topic is addressed
in greater detail here.
You may now upload video files for use in your auctions. Shoot
and edit your video using a conventional video camera or use
a preproduced file, upload it and we'll compress it and place
it in your auction for you. |
| Q.
Does it cost more to upload and compress my i2iAuction™
video? |
A.
No, there is no extra
charge. The compression service is part of the service
that i2iAuction.com provides. You may re-compress this file
multiple times, if needed, and there is no extra cost. |
| Q.
How does i2iAuction™ work, and how does it get into my eBay™
auction? |
A.
Basically, the i2iAuction™ service enables you to record video
directly to our servers in real- time where it is stored for
later use. After the video is recorded, it is associated to
your specific eBay™ auction in one of three ways:
1.SIMPLEST METHOD - As a certified eBay™ development
partner, i2iAuction™ can place your recorded video directly
in your auction with no html coding experience required.
You must however, have an active( or delayed) auction listing
in eBay™ and log in using our placement gateway, accessible
from your Video Administration page. This is a secured connection
to eBay™ and it enables you to place your i2i auction video
on any current, or delayed listing that you have. Upon logging
in to eBay™ via SSL (128 bit encrypted Secured Sockets
Layer), an eBay™ security token is issued, therby
allowing i2iAuction™ to aid in administering these and future
auction descriptions without needing to keep your password
on file. i2iAuction™ does not capture
or keep your password at any time. For security reasons this
token does expire eventually and will need to be renewed when
eBay™ requires it. We encourage our clients to validate their
connection to eBay™ by clicking on the security lock located
in the lower left hand corner of the browser window.
That being said, this simple and secure process is not required
in order to use i2iAuction™ Videos in your eBay™ auction, though
it is the simplest method and requires no basic knowledge
of writing HTML code.
2. INTERMEDIATE: CUT AND PASTE - You are
also welcome to paste in the auction-specific HTML code if
you wish.This method does not require that you log in to your
eBay™ Seller account through i2iAuction.com, only directly
to eBay. From yourVideo Administration page, you may generate
the required HTML code and paste it into your auction description
directly.
3. EXPERT: SAPRO -
Power Sellers who use SAPro to administer their auctions may
also include the previously referenced code within their SAPro
template(s). For a more in-depth discussion of this simple
process, please read the tutorial located
here.
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| Q.
Can I use this HTML code to place a video on my website or
on a non-eBay auction site? |
A.
i2iAuction™ is a product built specifically for use
on eBay™ auctions and will not function with other websites. |
| Q.
Do you have any bulk purchase plans? |
A.
Absolutely - You may purchase a block
of videos at a reduced price, and use them all immediately
or save some for later- it's up to you, and easily managed
from your Video Administration page. |
| Q.Does
i2iAuction™ Video have audio, too? |
A.
Of course! i2iAuction™ Video can use the built -in microphone
on your camera, or can attach to other microphones attached
to your system. |
| Q.
I have a video that I wish to apply to multiple auctions.
Can I do this and are there any restrictions? |
A.
Absolutely, though videos, whether
or not they are reused, must be purchased for every different
auction listing. Additionally, prepurchased (bulk purchased)
videos cannot be applied for this purpose due to present technical
limitations. Future revisions of the i2iAuction™ service
will address this limitation.
|
| Q.
Can I use multiple videos on my auction? |
A.
Absolutely you may. In fact, many
sellers find that addtional video may provide important information
omitted in the first video. This additional video could include
a brief introduction from the seller, showing the product
in action, or even just information about you, the seller.
This video may include any information you wish to give to
the seller, provided it conforms to the eBay™ terms
and conditions and to the i2iAuction™
Terms of Service Agreement.
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| Q.
Can I re-record my i2iAuction™ Video before I place it in the
listing? |
A.
Absolutely, novice and expert users
often wish to re-record their i2iauction video and may do
so as many times as is required. You may not, however, re-record
after your auction has been launched, as this is a violation
of eBay's Terms of Use. Additional videos may be purchased,
however, as adding to your auction description is allowed,
if not encouraged. |
| Q.
What is streaming and why is this good? |
A.
Streaming
video is a term often misused and many services incorrectly
and improperly label their progressive download video products
as streaming when it is not even close. I2iAuction
Video is truly streamed, which means that the video starts playing
instantly and does not require any significant buffering or
preloading to play. This means that, provided your viewer has
a trouble-free broadband connection, they can view your auction
video within seconds of requesting that the video be played.
Understandably, internet traffic can occasionally impede performance,
but this is not a normal occurance. |
| Q.
What's the difference between streaming and progressive download? |
A.
Progressive Download means that based
on the speed of your connection, that a certain amount of
data(usually about 50%) must be downloaded to the viewer before
the video begins playing. This download is not managed by
anything other than the speed of the connection, whereas streaming
sends the data a split second before it is being seen by the
viewer. |
| Q.
Can bidders with 56K dialup view this video? |
A.
Absolutely, however a portion of the video must be buffered
(transferred to the viewer's machine and stored) before the
video will begin to play. Broadband users however, can record
their videos in real time and viewers can stream the video
almost immediately. |
| Q.
Are there any other charges from i2iAuction™ or eBay? |
A.
None at all. If you purchase a video
for $1.99, there are no additional costs, unless you wish
to use this video in another auction or re-list this auction.
Further eBay™ does not assess a charge for this service
as they would with eBay™ add-ons like BUY NOW or other
premium services. |
| Q.Does
i2iAuction™ work through a firewall? |
A.
Provided your firewall and network
is correctly configured, there should be no issues with your
video recording and reception. |
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